The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
DyfalDonc promises to take great care with your personal data, and we commit to protecting any personal information we obtain about you.
1. Who we are and who controls your data?
2. Why do we hold and process personal data?
We hold and process personal data for a number of reasons:
o To send you marketing information about our products, events, where we have your consent
o To send wholesalers and suppliers our new catalog
3. What data do we hold and how long do we hold it?
You can subscribe to our mailing list via our website or facebook account
When you have signed up and provided your contact details we will send you monthly information about our business and products with new designs and discount codes.
We do not share your personal data with third parties or send you DyfalDonc communications without your prior consent – you must give us your consent by subscribing to our mailing list. When you subscribe , your e-mail address and subscriber options will be stored on the 'MailChimp' secure server (find out more MailChimp data security).
Website Use and Social Media Interaction
The DyfalDonc website does not store or capture personal information. Sections of our website may request personal information from you, for example to join our mailing-list or to contact us directly. This information will not be shared with any other agencies and will remain confidential. The purpose for requesting this personal information will be clear on disclosure.
When evaluating our social media marketing, we will look at post reaches and who has liked or interacted with our offer. This information is retained by us and anonymised /converted to statistics if we are required to share it with our funders.
Use of ‘Cookies’
A ‘cookie’ is a small text file that is written to your computer by your web browser. The DyfalDonc website uses ‘essential cookies’ to enhance the website user experience. Cookies can be disabled in your browser in the options. For help and support in deleting and controlling cookies, you can visit http://www.aboutcookies.org/ or the BBC webwise pages.
4. How do I access my data or opt-out
With respect to the information DyfalDonc possesses about you, you have the rights of access, rectification, erasure, and restriction. You also have the right to object to processing. You may exercise any of these rights by either unsubscribing at any time from our mailing list by clicking the link in the footer of any email, or by contacting CALL (CIC) on firstname.lastname@example.org. You may request access to the information we have about you. You may also request the correction, amendment, or deletion of any information about you that is inaccurate, and you may also simply opt-out of the database.
5. How do we share information
We do not share our data with third parties unless contractually or legally compelled to do so. Where other third-party sharing takes place we will always seek permission from the data subject.
It is possible that we will need to disclose information about you when required by law, warrant, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of DyfalDonc.
6. How secure is my information?
DyfalDonc maintains suitable safeguards, including reasonable physical, administrative and technical safeguards to protect its database from unauthorized access, disclosure, alteration or destruction.
8. Email Disclaimer
The information in any e-mail (and/or document attached) sent by or on behalf of DyfalDonc is confidential and may be legally privileged and/or contain copyright material of DyfalDonc. This information is intended solely for the use of the named addressee. If you are not the named addressee of an email from DyfalDonc, please notify the sender immediately and do not disclose, copy or distribute the contents to any other person.
Any contractual representations contained therein on behalf of DyfalDonc must not be taken as final, and are entirely subject to contracts signed formally by an authorised representative of this organisation.
Whilst DyfalDonc takes all reasonable precautions to ensure that e-mails are virus free, no responsibility will be taken for viruses transmitted from its systems.
Data Protection Information
Find out about the UK Data Protection Bill (https://ico.org.uk/for-organisations/data-protection-bill/).
Find out about EU General Data Protection Regulation (GDPR) (https://www.eugdpr.org/).
You have the right to make a complaint direct to the UK's data protection authority, the Information Commissioner's Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/
Concerns can also be logged via the ICO website.